Shipping
We are happy to offer our customers free shipping on all U.S. orders of $24.99 and up. Canadian orders over $49 qualify for free shipping. Orders under $49 pay actual shipping costs, calculated at checkout. Customers are responsible for any import duties collected by the Canadian government.
International Orders
We are always looking for effective ways to make our products available more widely. In addition to the U.S. and Canada we also currently ship to to the following countries:
Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Switzerland, United Arab Emirates, Japan, India, Singapore, Australia, New Zealand, Taiwan, the Philippines and the United Kingdom. We hope to add more countries soon.
IMPORTANT international order information. Please read:
- International orders ship via DHL and customers pay actual DHL shipping costs.
- Any order being shipped to a destination outside of the United States may be subject to import duties and taxes that are levied and collected by the destination country. Customers are responsible to pay any applicable import duties.
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All prices are shown in U.S. dollars ($USD). The item price is exclusive of any import duties, taxes and shipping charges.
- When placing an order for delivery outside the United States, you are considered the importer of record and must comply with all applicable laws and regulations.
- Delivery times vary, but are usually 5-10 business days, depending on shipping selected.
- Please note: Some countries have restrictions on the import of nutritional supplements. These rarely apply to our Migraine Sticks, Cream and Nausea Relief inhalers, but may apply to Migrastil Migraine Relief capsules. We suggest international customers only order Migraine Sticks and Nausea Relief inhalers, but not Migrastil capsules unless they are sure of their country's import rules.
If you live in a country to which we do not currently ship, we suggest using a forwarding service as an easy and cost-effective way to place your order.
We suggest Aramex Shop&Ship
Returns
We will refund your most recent order (minus shipping) for up to 90 days after purchase. Simply send us any unused portion to the address below (return shipping not included). Our guarantee is “no questions asked” but feel free to include a short note telling us why you are making a return.
Address for returns:
Basic Vigor Nutraceuticals, LLC
Attn: Returns
3600 S College Rd. Ste E-308
Wilmington, NC 28412